GreatWolf.com Reviews

pricey and busy at least some of the time I was there wasnt the best experience

Most uncomfortable couch in the world to try to sit on to relax or watch TV. TV positioning is such that you cannot see from both beds, had to watch from foot of bed and reposition dresser TV is mounted to to enable viewing. Paid for breakfast plan for four people for 3 days, they give you 1 coupon for four people per day, that is surrendered upon use, so you have to all eat together. Coffee maker is crap, one of those single cup joints with the recycled plastic tray. If you actually drink coffee bring your own coffee maker. Rooms are much more narrow than they appear on the website and I could not get logged into guest wifi. Tried restarting computer & opening a browser window but never got a prompt to accept terms. Could be my firewall and security but the people were polite here, bed was comfy, clean.

Safe your money and DO NOT bring your family here. From the time we checked in which took almost an hour, we had problems. We were put into a smaller room instead of what we paid for. When they finally fixed it, it was too late for the kids to swim. We were not told about all the activities which came with our package. Had to find that out the next day. When a manager did contact us and tried to comp various things, they did not put what they were doing into their system. So again had to fight the same battle the next day with new managers. It was a joke from sun up to sun down with these people. They charge you out the butt for EVERYTHING including a refill on your drink. When we were checking out, house keeping came in and emptied out refrigerator of my wifes wine, out kids jucies and our kids P3s. Then when we came back and caughr them, they couldnt find OUR trash????. Very sketchy. We were going to hold our company's party here but will NOT even consider it now seeing how we were treated. This company deserves to go out of business. Me, my company, and my family WILL NEVER be back here at this joke of a place EVER AGAIN

Wish I could give -5 stars on this. Housekeeping stole $400 from my daughters wallet. Sign states that no employee should come in the room. Management admitted to her and me The key card reader AND cameras showed they did go in the room. But, they refuse to give her her $400 back.

We really like To visit the Colorado locationAs a whole family we have a very great experience although it may be quite expensive our kids have always had great times from small kids to think we’d be coming to Colorado location since they opened up in 2017 we visit to Texas grapevine location also

Great Wolf Lodge can be a great place to vacation, but their service is horrendous. The hotel has NUMEROUS hidden fees that add up very quickly, that $150/night stay will quickly turn into $300/night just because of fees, like a waterpark use fee, etc. This is an absurd tactic and they blatantly lie about their pricing. Sucks.